Our process
Two ways of working: a fast, fixed setup for small-business packages, and a collaborative process for custom projects. Both keep you informed at every step.
Packages: live in 48 hours
Counted from when we have your setup payment, your photos and business details, and access to your domain. Domain registration or transfer delays, and changes you request, can add time.
- 1
Pick your plan
Starter, Plus or Pro. You'll see the full cost, including the setup fee and minimum initial cost, before you go any further.
- 2
Choose a template and your glow
Five website styles made for different kinds of business. Pick one, then choose the colour and glow that suits your brand.
- 3
Add your business and domain
Your details, company number if you have one, your current website and the domain name you have or would like.
- 4
Upload photos and tell us what you do
Add your logo and photos and describe your business in your own words. Share up to three websites you like and we'll build yours with them in mind.
- 5
Pay the setup fee and we build
Pay the £199 setup fee securely through Stripe. Your website is live within 48 hours of payment and receiving everything we need.
Custom projects
Six stages, with your involvement and what you receive at each one. You’ll see working progress on a staging link, and we agree a regular rhythm of check-ins at the start.
- 1
Discover
Understand the business, audience and objectives.
- Your involvement
- A workshop or call about your goals, customers and constraints.
- What we do
- We research your market and current tools, and identify what matters most.
- You receive
- A shared summary of goals and requirements.
- 2
Define
Agree scope, priorities and deliverables.
- Your involvement
- You review and agree what's in, what's out and what comes later.
- What we do
- We turn requirements into a prioritised scope, timeline and proposal.
- You receive
- A written proposal and agreed scope.
- 3
Design
Develop the experience and visual direction.
- Your involvement
- You review designs and prototypes and give feedback.
- What we do
- We design journeys, interfaces and the visual system.
- You receive
- Approved designs or a clickable prototype.
- 4
Build
Implement and review the product.
- Your involvement
- You see progress on a staging link and give feedback as it develops.
- What we do
- We build, test and share regular updates on progress.
- You receive
- Working software you can try before launch.
- 5
Launch
Test, prepare and release.
- Your involvement
- You sign off final checks and any content.
- What we do
- We test across devices, prepare hosting and release.
- You receive
- Your product, live.
- 6
Improve
Maintain and develop further.
- Your involvement
- You tell us what customers and your team are saying.
- What we do
- We fix, maintain and add improvements as agreed.
- You receive
- A product that keeps getting better.
Ways to work with us
A clearly scoped project
A defined piece of work with agreed deliverables, timeline and cost. Best for websites and products where the requirements are well understood.
Suits websites, redesigns, defined integrations
An MVP or phased launch
A focused first release, followed by further phases shaped by real use. Best for new products and ideas still being tested.
Suits new apps, saas platforms, portals
Ongoing development and support
Regular development time for improvements, maintenance and new features. Best for live products that need to keep evolving.
Suits existing products, growing platforms
We don’t publish fixed prices for custom work, because cost depends on scope, functionality and delivery requirements. After an initial conversation we send a written proposal with clear costs.